Terms & Conditions

1. Agreement to Terms

By accessing or using Custom 3DM's website (custom3dm.com) and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Services

Custom 3DM provides lead automation solutions including:

• Real-time lead notification systems (email and SMS)
• AI-powered lead qualification
• Lead capture forms and integrations
• Analytics and reporting dashboards
• Industry-specific automation solutions

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use the services only for lawful purposes
• Not misuse, abuse, or attempt to circumvent our systems
• Comply with all applicable laws and regulations

4. SMS Terms and Conditions

By opting into SMS notifications from Custom 3DM, you acknowledge and agree to the following:

• Consent: You expressly consent to receive automated SMS/text messages at the phone number you provide
• Message Content: Messages may include lead alerts, service notifications, account updates, and promotional information
• Message Frequency: Frequency varies based on your service tier and lead activity
• Costs: Message and data rates may apply. Check with your carrier for details
• Opt-Out: Reply STOP to any message to unsubscribe from SMS notifications
• Help: Reply HELP for assistance or contact info@custom3dm.com
• No Obligation: Consent to receive SMS is not a condition of purchasing any goods or services
• Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages

We will not sell, rent, or share your phone number with third parties for their marketing purposes.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, software, and other materials, is the property of Custom 3DM and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. Subscription and Payment

For paid services:

• Subscription fees are billed in advance on a monthly or annual basis
• Prices are subject to change with reasonable notice
• Refunds are handled on a case-by-case basis
• Failure to pay may result in suspension or termination of services

7. Limitation of Liability

To the maximum extent permitted by law:

• Custom 3DM is not liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for services in the 12 months preceding the claim
• We do not guarantee uninterrupted or error-free service
• We are not responsible for third-party services or integrations

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Indemnification

You agree to indemnify and hold harmless Custom 3DM, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will immediately cease.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Contra Costa County, California.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

For questions about these Terms and Conditions, please contact us: